Privacy Policy

Toxnfill clinic (hereinafter referred to as ‘the Institute’) values the customers’ personal information and complies with laws and regulations in accordance with ‘Act on Promotion of Information and Communication Network Utilization and Information Protection’.
With this Privacy Policy the Institute hereby informs customers of the purpose and use of personal information they provided, and the measures taken for the protection of their personal information.
In the case of modification of Privacy Policy, the Institute will announce through website announcement (or individual notification)
This Privacy Policy will take effect as of October 4, 2021.

Items of Collected Personal Information

The Institute collects following personal information for the purpose of registration, counseling, service application, and etc.
Collected items:
*. ID
*. Name
*. Password
*. Phone Number
*. E-mail address
*. Domain
*. Cookies

Methods of collection: Through homepage (registration), online consultation.

The Purpose of Collection and Use of Personal Information

The Institute uses collected personal information for the following purposes:
For the fulfillment of the contract related to the provision of services and to charge fees due to the provision of paid services, for contents provision, for payment for purchases and charges, for delivery of goods or billing statements, for user verification for financial transactions and financial services, for membership management, for user verification for membership service use, for personal identification, for prevention of rogue users' fraudulent and unauthorized use, for member registration confirmation, age verification, for handling complaints and grievances, for delivering notices, for marketing and advertisement, for delivering advertisement information like events, for identification of access frequency or statistical understanding of the users' service use.

Period of Retention and Use of Personal Information

In principle, the Institute destroys the personal information without delay once the purpose of its collections and use has been attained. However, if it is deemed necessary in accordance with relevant laws and regulations, the Institute retains the user information for a period of time specified in the relevant laws and regulations as stated below:

Retained items: Payment records, consultation records

Basis of retainment: Records on contracts or contract termination

Records on contracts or contract termination 5 years (Act on Consumer Protection in Electronic Commerce)

Records of payment and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce)

Records on processing of customer disputes and complaints: 3 years (Act on Consumer Protection in Electronic Commerce)

Procedures and Methods of Destruction of Personal Information

In principle, the Institute destroys personal information without delay once the purpose of collection and use of personal information is attained. The destruction procedure and methods of personal information are as follows:

Destruction Procedure

The information that customers provide for sign-up is moved to a separate database (a separate file box for papers) after the information is used for the intended purpose, stored for certain period of time for reasons of information protection under internal policy and relevant legislation and destroyed. The information transferred to a separate database is not used for any other purpose than being retained unless required by law.

Destruction Method

The Institute deletes personal information stored in the form of an electric file by using technological methods that prevent any recovery of the record.

Disclosure of Personal Information

In principle, the Institute does not disclose the users' personal information to any external party except for the following cases:

Where the users' prior consent is given and where require by laws and regulations or investigation agency requests of such information in accordance with procedures and means prescribed by legislations for investigative purposes.

Rights and Exercise of Rights of Users and Legal Representative

User can access or edit his/ her registered personal information or request for registration cancellation any time.

To view or edit users' personal information, click on ‘Edit Personal Information’(or ‘Edit Member Information’ and etc.) and to cancel subscription, (withdraw consent) click on’Cancel Membership’. Upon clicking, you will be directed to an identification process before you can directly access, correct, or cancel membership.

User may also contact personal information protection manager via letter, telephone or e-mail and necessary action will be taken without delay.

Should a user request corrections on errors of personal information, the Institute shall not use or provide any personal information until a correction is made.

In addition, if inaccurate personal information has already been provided to the third party, the result of the correction shall be notified to the third party immediately so that correction is made.
The Institute handles personal information that is terminated or deleted by the request of users specified in the “Period of retention and utilization of Personal Information” and shall not shall not view or use for any other purposes.

Installation, Operation and Refusal of Automatic Personal Information Collector

The Institute uses ‘cookies’ that constantly saves and finds users' information. Cookies is a small piece of text file that the server, used in operating the Institutes’s website transmits to users' browser, and is saved in the hard disk of users' computer.

The Institute uses cookies for the following purposes:

Purpose of Use of Cookies and etc.

To analyze differences in access frequency and visiting hours between members and non- members; To understand users’ preferences and interests and follow their digital traces; to check users’ participation and visit frequency in order to provide targeted marketing and customized services. You have the right to select how to install cookies. In the cookie options of your web browser, you can set to allow all cookies, prompt you to confirm each time a cookie is to be saved, or block all cookies.

Method of Declining Cookie Settings

In the cookie options of your web browser, you can set to allow all cookies, receive a prompt to confirm each time a cookie is to be saved, or block all cookies.

Example of setting the cookie option (Internet Explorer): Select Tools > Internet Options > Privacy
Note that if you decline cookie installation, you may experience some difficulties in using the services.

Measures for Personal Information Protection

To protect users’ personal information and handle complaints related to personal information, the Institute has appointed the following department and chief privacy officer:

Chief Privacy Officer: Kim Eunhee, CEO

Phone Number: +82-2-6953-8898 (AM : 10:00 ~ PM : 05:30)
E-mail: david@bbgnetworks.com

For further consultation or report on other personal information infringement, contact the following agencies:
1. Personal Information Dispute Mediation Committee (www.1336.or.kr/1336)
2. Korea Online Privacy Association (www.eprivacy.or.kr/02-580-0533~4)
3. Supreme Prosecutors’ Office Cybercrime Investigation Department (http://icic.sppo.go.kr/ 02-3480-3600)
4. Korean National Police Agency cyber terror response center (www.ctrc.go.kr/02-392-0330)

Consent on Commissioning and Provision of Personal Information to a Third Party Current provision of personal information to third party

Toxnfill (hereinafter “the Institute”) commissions BBG Networks, Co.,Ltd. (hereinafter”Operator”) for the operation of website and databases.
Under the responsibility of the Operator, the Institute’s data is saved in the Operator’s server.

Saved data may be utilized as marketing information and its scope is as specified below:

1. For the Institute’s events and announcement notification
2. For notification of Institute’s response
3. For Emergency contact in case of emergency
5. For marketing information use such as user distribution and preference.

Operator: BBG Networks, Co.,Ltd.

Contents of operation: Homepage operation and management, database management

Period of Possession and Use of Personal Information: Until the expiration of commissioning contract

Addendum

This Privacy Policy will take effect as of October 4, 2021 and in the case of any addition of modification, deletion, and revision under laws and regulations, the Company will notify seven days before its implementation through website announcement.

o Privacy Policy Version: 1.0
o Privacy Policy Date of Implementation: October 4, 2021

Personal Information Manager

To protect users’ personal information and handle complaints related to personal information, the Institute has appointed the following department and privacy officers:

toxnfill Gangnam Main Branch
Position: Director, Toxnfill Clinic
Phone Number: 02-537-4842

toxnfill Cheonho Branch
Position: Director, Toxnfill Clinic
Phone Number: 02-472-9599

toxnfill Gangseo Branch
Position: Director, Toxnfill Clinic
Phone Number: 02-6958-8688

toxnfill Konkuk Univ. Branch
Position: Director, Toxnfill Clinic
Phone Number: 02-6235-1567

toxnfill Seoul National University Branch
Position: Director, Toxnfill Clinic
Phone Number: 02-873-7979

toxnfill Gwangju Branch
Position: Director, Toxnfill Clinic
Phone Number: 062-372-8800

toxnfill Guri Branch
Position: Director, Toxnfill Clinic
Phone Number: 031-523-2737

toxnfill Gimpo Branch
Position: Director, Toxnfill Clinic
Phone Number: 031-989-9600

toxnfill Nowon Branch
Position: Director, Toxnfill Clinic
Phone Number: 02-933-7585

toxnfill Daejeon Dunsan Branch
Position: Director, Toxnfill Clinic
Phone Number: 042-488-5827

toxnfill Myeongdong Branch
Position: Director, Toxnfill Clinic
Phone Number: 02-318-5113

toxnfill Mokdong Branch
Position: Director, Toxnfill Clinic
Phone Number: 02-2692-1131

toxnfill Miasageori Branch
Position: Director, Toxnfill Clinic
Phone Number: 02-983-7585

toxnfill Bang Bae-soo Branch
Position: Director, Toxnfill Clinic
Phone Number: 02-535-2462

toxnfill Busan Seomyeon Branch
Position: Director, Toxnfill Clinic
Phone Number: 051-717-0510

toxnfill Bucheon Branch
Position: Director, Toxnfill Clinic
Phone Number: 1544-5275

toxnfill Bundang Branch
Position: Director, Toxnfill Clinic
Phone Number: 031-707-3500

toxnfill Sejong Branch
Position: Director, Toxnfill Clinic
Phone Number: 044-414-9200

toxnfill Songpa Branch
Position: Director, Toxnfill Clinic
Phone Number: 02-2054-8540

toxnfill Suwon Branch
Position: Director, Toxnfill Clinic
Phone Number: 031-225-4842

toxnfill Ansan Branch
Position: Director, Toxnfill Clinic
Phone Number: 031-402-4842

toxnfill Anyang Branch
Position: Director, Toxnfill Clinic
Phone Number: 031-382-4842

toxnfill Apgujeong Branch
Position: Director, Toxnfill Clinic
Phone Number: 02-542-4842

toxnfill Wonju Branch
Position: Director, Toxnfill Clinic
Phone Number: 033-735-7999

toxnfill Icheon Branch
Position: Director, Toxnfill Clinic
Phone Number: 031-631-0013

toxnfill Incheon Guwol Branch
Position: Director, Toxnfill Clinic
Phone Number: 032-432-4842

toxnfill Incheon Bupyeong Branch
Position: Director, Toxnfill Clinic
Phone Number: 032-506-9916

toxnfill Ilsan Juyeop Branch
Position: Director, Toxnfill Clinic
Phone Number: 031-994-0188

toxnfill Jeonju Branch
Position: Director, Toxnfill Clinic
Phone Number: 063-272-4842

toxnfill Jeju Branch
Position: Director, Toxnfill Clinic
Phone Number: 064-711-4842

toxnfill Cheonan Buldang Branch
Position: Director, Toxnfill Clinic
Phone Number: 041-415-0844

toxnfill Cheonan Sinbu Branch
Position: Director, Toxnfill Clinic
Phone Number: 041-415-0842

toxnfill Cheongnyangni Branch
Position: Director, Toxnfill Clinic
Phone Number: 02-2088-4842

toxnfill Cheongju Branch
Position: Director, Toxnfill Clinic
Phone Number: 043-715-6022

toxnfill Paju Branch
Position: Director, Toxnfill Clinic
Phone Number: 031-948-1231

toxnfill Pyeongtaek Branch
Position: Director, Toxnfill Clinic
Phone Number: 031-658-3101

For further consultation or report on other personal information infringement, contact the following agencies:

1. Personal Information Dispute Mediation Committee (www.1336.or.kr/1336)
2. Korea Online Privacy Association (www.eprivacy.or.kr/02-580-0533~4)
3. Supreme Prosecutors’ Office Cybercrime Investigation Department (http://icic.sppo.go.kr/ 02-3480-3600)
4. Korean National Police Agency cyber terror response center (www.ctrc.go.kr/02-392-0330)